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Newcomer
Aug 20, 2024 2:03 PM UTC
Solved

Scheduled send gone

Is there a way to verify or edit a delayed send envelope? I have been unable to find one that I had scheduled anywhere.

JohnSantos
Guru
Aug 20, 2024 2:25 PM UTC

@RED 

You should be able to locate your envelope under Sent in DocuSign.  Check for the filters to make sure you can see all envelopes sent.   Once you locate it, you should be able to Correct it and adjust the delay features.  

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

2 replies

JohnSantos
Guru
Guru
Aug 20, 2024 2:25 PM UTC

@RED 

You should be able to locate your envelope under Sent in DocuSign.  Check for the filters to make sure you can see all envelopes sent.   Once you locate it, you should be able to Correct it and adjust the delay features.  

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
Sep 3, 2024 10:19 PM UTC

Hi @RED,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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