Skip to main content
arrow-left Back to Docusign.com
New Voice
RenexNew Voice
New Voice
Apr 22, 2025 2:49 AM UTC
Solved

RETRIEVE SIGNED DOCUMENTS

How can I retrieve my HIA contract using envelope id. My sender and my contractor is not responding and I have to give a signed copy to QBCC

Michael.Rave
Michael.RaveAnswer
Docusign Employee
Apr 23, 2025 7:45 AM UTC

​@Renex 

I just replied on this other question. You are not able to retrieve it via the envelope Id, unless you had a Docusign account at the time of signature and the envelope was stored in your account.

 

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
View in thread

4 replies

New Voice
RenexNew VoiceAuthor
New Voice
Apr 23, 2025 5:06 AM UTC

Anyone??

Translate
Michael.Rave
Docusign Employee
Michael.RaveDocusign EmployeeAnswer
Docusign Employee
Apr 23, 2025 7:45 AM UTC

​@Renex 

I just replied on this other question. You are not able to retrieve it via the envelope Id, unless you had a Docusign account at the time of signature and the envelope was stored in your account.

 

Translate
"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Digital Leader
mr1Digital Leader
Digital Leader
Apr 23, 2025 7:32 PM UTC

​@Renex :

Do you have the email notification? I thought you could use that to get to a signed document.

 

good luck

mr1

Translate
MR1
Community Moderator
Jenny.MartinCommunity Moderator
Community Moderator
May 1, 2025 11:10 PM UTC

Hello ​@Renex,

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Translate
Code of ConductAccessibility statement

Docusign Community

Code of Conduct