Retrieve expired docusign

Question

Hello everyone,Is there a way to get back an expired docusign or is it gone forever? Thanks for the help.

nathaly.monge · Accepted Answer

Hello @Jessica OK,Welcome to the Docusign Community and thank you for posting your concerns!If you were able to complete your actions on the document and it got expired due to a different signer you should be able to access it from the initial link but if the document expired prior of you completing any actions I’m sad to say that only the sender can provide the document:Access to Voided EnvelopesLet us know if you need further assistance with this.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

nathaly.monge · Answer

Hello @kalesald2,Welcome to the Docusign Community and thank you for posting your concerns!I understand you are trying to get back an expired document.When a document has been expired these become voided, as a sender you should be able to access voided/expired documents from your account, however, these can not be unvoided to continue in use, you would have to create a copy of the document and send for signature again:Void EnvelopesLet us know if you need further assistance with this.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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