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Newcomer
Aug 21, 2025 7:51 PM UTC
Solved

Regarding "Review Your IP Address & Domain Allow-Listing Settings", what inbound network connections would DocuSign utilize and/or require ?

What inbound network connections would DocuSign utilize and/or require ?


i.e. - “If you restrict inbound network connections and allow-list specific Docusign IP addresses, you must update your allow-list to include all current Docusign IP ranges from our Trust Center by December 31, 2025”

Docusign Employee
Aug 26, 2025 9:47 PM UTC

Hi ​@PKeenan — thanks for reaching out to the Docusign Community.

Inbound connections are primarily relevant if you're using the Docusign Connect-based Webhook, where DocuSign initiates calls to a webhook you provide 👉 Webhooks

If your organization employs outbound firewall rules, these should be adjusted. However, for inbound rules, you only need to update your allow-list to include all current Docusign IP ranges from our Trust Center by December 31, 2025, for both production and demo accounts, if you are actively using Docusign Connect.

👉 Have more questions about the transition, or wondering if you need to take action? Check out the FAQs.

Let us know if you have more questions—we’re always here to help.

 

Sincerely,

Melanie | Docusign Community Moderator
Helpful? Feel free to hit “Best Answer” so others can benefit too!

2 replies

Docusign Employee
Aug 26, 2025 9:47 PM UTC

Hi ​@PKeenan — thanks for reaching out to the Docusign Community.

Inbound connections are primarily relevant if you're using the Docusign Connect-based Webhook, where DocuSign initiates calls to a webhook you provide 👉 Webhooks

If your organization employs outbound firewall rules, these should be adjusted. However, for inbound rules, you only need to update your allow-list to include all current Docusign IP ranges from our Trust Center by December 31, 2025, for both production and demo accounts, if you are actively using Docusign Connect.

👉 Have more questions about the transition, or wondering if you need to take action? Check out the FAQs.

Let us know if you have more questions—we’re always here to help.

 

Sincerely,

Melanie | Docusign Community Moderator
Helpful? Feel free to hit “Best Answer” so others can benefit too!

Translate
Docusign Employee
Sep 10, 2025 12:10 AM UTC

Hi ​@PKeenan,

I trust all is well. We’d like to know if the suggested solution was helpful. If yes, we would greatly appreciate it if you could mark it as "Best Answer" ✅, to help other community members find trusted answers.😊

Let us know if you need further assistance—we're here for you!

 

Sincerely,

Melanie | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"

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