Powerform has blank data when submitting from HTML Form

Question

I am experiencing an issue where the user would fill out a HTML webform and on submit, it would post the data to the DocuSign Powerform. I am receiving some submissions where the data is blank on the Powerform. Has any experienced something like this before?

Melanie.Panguito · Answer

Hi ​@Kevin Ngo,Thanks for your question! Could you please provide a more detailed, step-by-step description of the issue? If possible, please include screenshots that illustrate the problem (please hide any Personally Identifiable Information in the screenshot). That’ll help me (and the Community!) give you the best possible solution.Looking forward to your reply!Sincerely,Melanie| Docusign Community Moderator

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