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Legacy User
Apr 26, 2023 7:48 AM UTC
Solved

Please tell me how to delete contacts collectively; I imported an incorrect bulk list. Do I have to choose contacts one by one for deleting all?

Please tell me how to delete contacts collectively; I imported an incorrect bulk list. Do I have to choose contacts one by one for deleting all?
Docusign Employee
Apr 26, 2023 12:11 PM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

Spencer is correct, most bulk actions can only be done as an Admin, and usually to add/delete/update users on the account. If that is what you are looking for, please view: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=mxm1583277431469.html&_LANG=enus

For normal contacts that were imported, you would need to select the ones that should not be there one by one manually and delete them: https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=kym1578456321134.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

2 replies

Legacy User
Apr 26, 2023 10:08 AM UTC

Hi, I think bulk delete action is only available in DocuSign Admin.

Path : Switch from DocuSign eSignature to DocuSign Admin on left side, > bulk action > user > close users> then it shows up.

image.png 

Hope it helps.

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Docusign Employee
Apr 26, 2023 12:11 PM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

Spencer is correct, most bulk actions can only be done as an Admin, and usually to add/delete/update users on the account. If that is what you are looking for, please view: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=mxm1583277431469.html&_LANG=enus

For normal contacts that were imported, you would need to select the ones that should not be there one by one manually and delete them: https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=kym1578456321134.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate