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Newcomer
Jul 4, 2024 1:50 PM UTC
Solved

other signatories

Hi everyone,

can it be that recipients can no longer see the other recipients? Is that new?  

Best regards

Maria

Vinicius.Rodrigues
Docusign Employee
Jul 5, 2024 1:57 PM UTC

Hi @Maria !

There weren’t recent changes that affect how signers view more envelope information (including recipients). Could you provide more information about the challenge you’re handling? 

 

When it's a recipient's turn to sign, they can view the participants in a flow by logging into their Docusign account and clicking on the envelope to see more details, or while signing accessing by clicking Other Actions > History.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

2 replies

Vinicius.Rodrigues
Docusign Employee
Docusign Employee
Jul 5, 2024 1:57 PM UTC

Hi @Maria !

There weren’t recent changes that affect how signers view more envelope information (including recipients). Could you provide more information about the challenge you’re handling? 

 

When it's a recipient's turn to sign, they can view the participants in a flow by logging into their Docusign account and clicking on the envelope to see more details, or while signing accessing by clicking Other Actions > History.

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Docusign Employee
Jul 22, 2024 9:22 PM UTC

Hi @Maria,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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