Old Documents

Question

Is there a way to get ahold of documents that were sent to you, when you weren’t a user? Before you had an account?

mr1 · Accepted Answer

​@KaryssaJ:If you have the original email you can try to follow the link/request a new link. Or you could contact the sender and have them forward you a copy. But I do not believe DocuSign stores documents outside of accounts.good luckmr1

Drewcifer · Answer

You’ll need to access DocuSign from the email address the old ones were sent to. So if they were sent to you when you had a @yahoo email address but now you use @gmail, then you’ll need to sign in to DocuSign with that yahoo email.

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