Old Document

Question

I am trying to open a document I was sent in 2015. I have the number and the original link. When I try to access it I receive a message that the link has expired. How can I access this document?

Michael.Rave · Accepted Answer

@nmgWhen the link has expired, you can have a new link sent to the email address to access the document.The second option is to log into your Docusign eSignature account if you had one back then and access it through the account instead of via email link.

nathaly.monge · Answer

Hello@nmg,If you found the providedresponse to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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