No new envelopes

Question

Hello

I’m currenlty using “Personal” annual service plan.

It’s already August, a new month but there’s no new envelopes that i can use - showing “0 Sends left”.

is there anyone who can advise?

BR

mr1 · Accepted Answer

@SEAN3234:Your envelopes ‘refresh’ monthly on the day you opened the account (ie: if you signed up on June 10 - then your envelopes would refresh July 10, August 10…etc). It may be that you haven’t reached your specific date.If you have, I’d contact customer support and see if they have any insight.good luckmr1

nathaly.monge · Answer

Hello @SEAN3234,If you found the providedresponse to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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