No access for recipients to download the signed document

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Hello,

Is there a way to make it so the signers can’t download the DocuSign document? I just need them to sign and only I have access to download.

Thanks,
Sara

Mark HurstAnswer

Troubleshooter

I think your only option might be through the Signing Resource XML. There are data nodes for DocuSign_SigningAllowDownload, DocuSign_SigningAllowPrint, DocuSignComplete_AllowPrint, DocuSign_SigningAllowPrint_tablet, DocuSignComplete_AllowDownload. All of these have default value = true. If you update to value = false in the XML, that should suppress those from being shown to the recipients.

Mark Hurst

Answer

Troubleshooter

I think your only option might be through the Signing Resource XML. There are data nodes for DocuSign_SigningAllowDownload, DocuSign_SigningAllowPrint, DocuSignComplete_AllowPrint, DocuSign_SigningAllowPrint_tablet, DocuSignComplete_AllowDownload. All of these have default value = true. If you update to value = false in the XML, that should suppress those from being shown to the recipients.

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S

stone23

Author

Newcomer

Thank you. This is helpful!

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C

Christopher.Alpizar

Docusign Employee

Hi @Mark Hurst,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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