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Newcomer
Oct 16, 2024 8:13 PM UTC
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Need to change reminder cadence on 1373 DocuSigns

I uploaded 1373 DocuSign documents, and I forgot to change the reminder from every day to every 7 days. Is there a way I can update the reminder on all of these at the same time?

Docusign Employee
Oct 18, 2024 12:46 AM UTC

Hi @Victoria Bogner,

 

Thank you for reaching out to the Docusign Community.  

You can update your account’s Reminders and Expiration defaults in Settings>Reminders and Expiration. However, this change will not be retroactive and past envelopes will need to be updated manually. For more details on this topic, see:

Set Account Reminders and Expiration Defaults

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

2 replies

Docusign Employee
Oct 18, 2024 12:46 AM UTC

Hi @Victoria Bogner,

 

Thank you for reaching out to the Docusign Community.  

You can update your account’s Reminders and Expiration defaults in Settings>Reminders and Expiration. However, this change will not be retroactive and past envelopes will need to be updated manually. For more details on this topic, see:

Set Account Reminders and Expiration Defaults

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

Translate
Docusign Employee
Nov 2, 2024 12:26 AM UTC

​Hi @Victoria Bogner,

 

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

Translate