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Newcomer
Feb 21, 2024 11:23 PM UTC
Solved

Misspelled middle name

I misspelled my middle name on a document and didn’t catch it until after selecting next, now, I keep getting sent to the signature page and can’t correct the spelling. What do I do?

Docusign Employee
Feb 23, 2024 12:44 AM UTC

Hi @RobertJReinigSr,

 

Welcome to the DocuSign Community!

 

We are glad to have you here and can't wait to help share as much knowledge as possible.

 

I am sorry to hear that you misspelled your name in an envelope, but I will help correct the issue.

 

The best approach in this case would be contacting the envelope sender, and request them to recreate the envelope.

 

By recreating the envelope, you will get another chance to adopt your signature.

 

Feel free to let us know if you need further assistance with this. 

 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

 

Best regards,

 

Alejandro R. | DocuSign Community Moderator  

 

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

 

2 replies

Docusign Employee
Feb 23, 2024 12:44 AM UTC

Hi @RobertJReinigSr,

 

Welcome to the DocuSign Community!

 

We are glad to have you here and can't wait to help share as much knowledge as possible.

 

I am sorry to hear that you misspelled your name in an envelope, but I will help correct the issue.

 

The best approach in this case would be contacting the envelope sender, and request them to recreate the envelope.

 

By recreating the envelope, you will get another chance to adopt your signature.

 

Feel free to let us know if you need further assistance with this. 

 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

 

Best regards,

 

Alejandro R. | DocuSign Community Moderator  

 

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

 

Translate
Docusign Employee
Mar 8, 2024 4:19 PM UTC

Hi @RobertJReinigSr,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

 

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