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Legacy User
Dec 12, 2022 2:22 PM UTC
Solved

Merge two DocuSign Accounts with the same email address

Is there a way to merge two DocuSign accounts with the same email address? One account was the free version, and the other is our paid, production account.

Docusign Employee
Dec 12, 2022 2:24 PM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

Currently, there is no option to merge accounts, this is the closest option that we offer, https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=twa1578456463932.html&_LANG=enus.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

1 reply

Docusign Employee
Dec 12, 2022 2:24 PM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

Currently, there is no option to merge accounts, this is the closest option that we offer, https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=twa1578456463932.html&_LANG=enus.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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