Meaning of Completed for non-signing recipient of a document

​@Brino 

It is my understanding that once the document for a cc is received - it is considered complete. The recipient does not need to view the contents. The few items I have been cc’ed on are marked ‘complete’ even though I did not open the document(s).

You could test this on the next envelope you send, cc yourself and note when it is marked ‘complete’.

It may be that, if you have a signing order in which the cc is first - then they would need to ‘view’ the documents before the next step (sending to the next recipient can be taken). Otherwise, since the cc does not need to “do” anything there is no reason not to mark the step as ‘complete’ once they receive the envelope (from DocuSign’s view, anyway). If you need to ensure the cc views the document - I believe there is a recipient ‘needs to view’ choice. 

good luck

mr1

thanks for the response

Hello ​@Brino ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!