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Nov 12, 2024 11:45 PM UTC
Solved

Managing email

How can I see email older than six months?  i have a Docusign Account but it won’t let me go back any further than that?

JohnSantos
Guru
Nov 12, 2024 11:54 PM UTC

@Rick Gr0ss 

The filter view defaults to the last 6 months but you can adjust it.  

 

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

4 replies

JohnSantos
Guru
Guru
Nov 12, 2024 11:54 PM UTC

@Rick Gr0ss 

The filter view defaults to the last 6 months but you can adjust it.  

 

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Hengfeng Ge
Hero
Hero
Nov 13, 2024 12:51 AM UTC

when you start the subscrition of your plan? it start can’t before your plan. 

 

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
Nov 27, 2024 12:52 AM UTC

​Hi ​@Rick Gr0ss,

 

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

​

 

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Docusign Employee
Dec 11, 2024 11:23 PM UTC

​Hi ​@Rick Gr0ss,

 

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

​

 

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