Is it possible to have multiple signers with one email?

Question

Community Expert · Accepted Answer

Hi,Thank you for reaching out here in the DocuSign Community.I appreciate you sharing your concern. You can use the same email for 2 recipients under the following circumstances:*Each recipient has been assigned a different name.*Each recipient has been assigned a different position in the signing order.For more details on how to set a signing order, see:Set a Signing OrderFeel free to let us know if you need further assistance with this.Thank you for using DocuSign, we hope you have a wonderful rest of your day!Best regards,Alejandro R. |DocuSign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue!

Ms.B · Answer

I was able to do this for the past several years, but now it only lets the first signer's signature be used on both signers lines. It has happened the last 2 times I've tried using the same email for two signers and I've doubled checked the names and signing orders. Something is glitching and I am not able to reach customer service.

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