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Is it possible to have different email body based on the envelope status?

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The request to have a different email body when the completion notification is sent out to all receipents. We currently only see the same email body that was initially sent out to the recepient from the signature request.

Thank you,

Jody

JohnSantosAnswer

Guru

@JodyLi

This can be addressed by customizing the email resource file for different stages of the signing process.

DocuSign Email Resource File Guide

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

JohnSantos

Answer

Guru

@JodyLi

This can be addressed by customizing the email resource file for different stages of the signing process.

DocuSign Email Resource File Guide

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

J

JodyLi

Author

New Voice

Thank you! @JohnSantos

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Christopher.Alpizar

Docusign Employee

Hi @JodyLi,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.