If I remove a user, do any envelopes, documents or folders originating from this user get deleted from our account?

Question

Community Expert · Accepted Answer

Hello,Thank you for reaching out here in the DocuSign Community.No, they are not deleted, if a user is closed, the admin can still access all of their envelopes (actually their Manage tab to be more precise) using Shared Envelopes.This can be enabled by going to:SettingsUsersIn the filter's dropdown, select "Closed"Select the actions drop-down next to the needed closed userSelect "Share user's envelopes"Add usersAnd add yourself and/or any other active userLet us know if you need further assistance with this.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

it team · Answer

Hello Docusign Community,I wanted to ask if this is still valid, as an admin user, I have tried applying these instructions in both Chrome and Edge, however the final step of assign seems to appear with an X. I have even reinstated the closed users account and its still showing the same thing.I would very much appreciate your helpThank you

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