I received an email that my document was voided because it had expired but when I searched for it, it's still active.

Hello ​@icdcroutingdesk,
 

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Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue

Hello ​@icdcroutingdesk 
How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved. 

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Ma. Cassandra | Docusign Community Moderator
Mark as “Best Answer” if this helped clarify things.