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Legacy User
Jan 13, 2021 7:03 PM UTC
Solved

I need to e-sign a doc and then send in P7M format. Is this possible? Thanks Community!

I need to e-sign a doc and then send in P7M format. Is this possible? Thanks Community!
Docusign Employee
Jan 14, 2021 12:10 AM UTC

Got it.

You'll want to use the DocuSign Digital Certificates feature. You can read about it here: https://support.docusign.com/en/guides/ndse-user-guide-sending-digital-certificates

Be sure to contact DocuSign to ensure your account is configured for this.

I hope that helps.

Good luck,

Arash

 

6 replies

Legacy User
Jan 13, 2021 10:43 PM UTC

Hi​,

Are you referring to email encryption P7M?

So far as I know, DocuSign doesn't have a P7M support. However, I'm curious what you're trying to achieve by using P7M.

Is this an industry requirement? If not, what's the motivation for using it?

I'm happy to help once I know more.

Take care,

Arash

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Legacy User
Jan 13, 2021 10:54 PM UTC

I need to register for a SPID in Italy. This is an official ID recognition service which will allow me to e-sign documents as per Italian authentication requirement. Thanks

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Docusign Employee
Jan 14, 2021 12:10 AM UTC

Got it.

You'll want to use the DocuSign Digital Certificates feature. You can read about it here: https://support.docusign.com/en/guides/ndse-user-guide-sending-digital-certificates

Be sure to contact DocuSign to ensure your account is configured for this.

I hope that helps.

Good luck,

Arash

 

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Legacy User
Jan 14, 2021 1:52 AM UTC

thanks Arash. Very helpful and much appreciated!

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Legacy User
Jan 15, 2021 8:19 PM UTC

Glad I could help! 😃

Good luck!

👍

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Legacy User
Feb 3, 2021 2:37 PM UTC

Hi​,

Reading your thread with interest as we are experiencing a similar issue that the Italian Government requires a .p7m format. Unfortunately, we don't have any supporting tools for this type of encrypted signature.

Were you able to generate a .p7m format through DocuSign and was it accepted?

Thanks!

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