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Legacy User
Jul 24, 2019 8:04 PM UTC
Solved

I have a contract out for signature. The signer goes through the document signing, but it will not let him complete. What might be wrong?

I have a contract out for signature. The signer goes through the document signing, but it will not let him complete. What might be wrong?
Docusign Employee
Jul 24, 2019 9:13 PM UTC

Do you have any field "Validations" set? So for example if the Recipient gets a document with a DocuSign field that requires them to place a specific Date Format like MM/DD/YYYY and they specify something that doesn't fit the validation they couldn't complete the envelope otherwise they need to fill out all Required fields.

1 reply

Docusign Employee
Jul 24, 2019 9:13 PM UTC

Do you have any field "Validations" set? So for example if the Recipient gets a document with a DocuSign field that requires them to place a specific Date Format like MM/DD/YYYY and they specify something that doesn't fit the validation they couldn't complete the envelope otherwise they need to fill out all Required fields.

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