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I cannot create a PowerForm from a template

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1st photo you can see i don’t have access to create a powerform. 2nd photo is a different template i have created a powerform for. 3rd photo is the recipients for the template i’m not able to create a powerform for.

I’ve read everything there is to about how to do this and can’t figure it out. I’ve created many powerforms in the past but it seems like something has changed. maybe with the new UI updates?

I

In the ShadowsAnswer

New Voice

Hey - I had the same issue and just figured it out.

I was using the new template builder…..so I made a copy and switched back to classic deleting all the fields i’d set and replacing them.

That fixed it for me! Hope this helps

I

In the Shadows

Answer

New Voice

Hey - I had the same issue and just figured it out.

I was using the new template builder…..so I made a copy and switched back to classic deleting all the fields i’d set and replacing them.

That fixed it for me! Hope this helps

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Spencer

Author

Newcomer

Thanks that worked for me, too

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Christopher.Alpizar

Docusign Employee

Hi @Spencer,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.