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Legacy User
Jan 2, 2019 7:33 PM UTC
Solved

I can't send document without expiration date?

I can't send document without expiration date?
Docusign Employee
Jan 2, 2019 7:47 PM UTC

Per the following DocuSign article, valid values for Expiration in Days is: 1-999 days. Therefore an Expiration cannot be set to "0" or no Expiration Date.

https://support.docusign.com/guides/ndse-admin-guide-reminders-and-expirations

2 replies

Docusign Employee
Jan 2, 2019 7:47 PM UTC

Per the following DocuSign article, valid values for Expiration in Days is: 1-999 days. Therefore an Expiration cannot be set to "0" or no Expiration Date.

https://support.docusign.com/guides/ndse-admin-guide-reminders-and-expirations

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Legacy User
Jan 2, 2019 7:53 PM UTC

Thank you so much. I went to "Settings." by clicking on the round "person" button, then "reminders and expirations" and put values into the Expiration Date boxes. After that, I was able to send with no problems!

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