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Legacy User
Feb 16, 2023 4:01 PM UTC
Solved

I can no longer get the COPY URL feature to work when trying to get the URLs for my power forms. Is that a setting somewhere?

I can no longer get the COPY URL feature to work when trying to get the URLs for my power forms. Is that a setting somewhere?
Docusign Employee
Feb 22, 2023 12:06 PM UTC

Hello,

Thank you for reaching back.

Regarding the issue, it is still being looked at, however, there is a workaround and I would like you to try and confirm that it works for you. The workaround is to open the PowerForm and then scroll down and click on actions > Copy URL.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

14 replies

Legacy User
Feb 21, 2023 7:55 PM UTC

Hello,

Thank you for reaching back, and thank you for all the information provided.

The incident you have been experiencing was reported to our engineering team, and we are waiting on a reply from them. We apologize for the inconvenience and will update this thread if there is an update to provide.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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Docusign Employee
Feb 22, 2023 12:06 PM UTC

Hello,

Thank you for reaching back.

Regarding the issue, it is still being looked at, however, there is a workaround and I would like you to try and confirm that it works for you. The workaround is to open the PowerForm and then scroll down and click on actions > Copy URL.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate
Legacy User
Feb 22, 2023 1:06 PM UTC

Thanks-

I tried that and it worked. So there is an easy work around (the one you just provided) and then the URL modification we can use. I appreciate it.

Have others reported this issue enough that it warranted the engineering team's review?

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Legacy User
Feb 23, 2023 3:23 PM UTC

Hello,

Thank you for reaching back.

Yes, several other users have reported the same issue to the point our engineering team was involved, any other updates that I can provide I will do so, I would also encourage you to keep an eye out for our Release Notes.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate