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Legacy User
Jun 11, 2020 6:16 AM UTC
Solved

I believe my account has been hacked. I received a notification that someone was attempting to log in and a verification code. I did not request these. I have since logged in myself and changed my password. Can you please look for fraudulent activity

I believe my account has been hacked. I received a notification that someone was attempting to log in and a verification code. I did not request these. I have since logged in myself and changed my password. Can you please look for fraudulent activity?
Docusign Employee
Jun 11, 2020 8:23 AM UTC

Hi

Please contact the DocuSign Support team you will find links at the bottom of this page to get them to investigate this for you.

Sadly the community does not have any kind of access to your account or the back end systems to help you.

Regards

Robert

https://www.buymeacoffee.com/icit

3 replies

Docusign Employee
Jun 11, 2020 8:23 AM UTC

Hi

Please contact the DocuSign Support team you will find links at the bottom of this page to get them to investigate this for you.

Sadly the community does not have any kind of access to your account or the back end systems to help you.

Regards

Robert

https://www.buymeacoffee.com/icit

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Legacy User
Jan 28, 2022 4:40 PM UTC

I would like a call back at 973-722-7948

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Legacy User
Jan 28, 2022 4:55 PM UTC
you will need to log a support ticket this is a community forum and we are mainly all DocuSign users. follow the links at the bottom for SUPPORT. Regards Robert
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