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Legacy User
Dec 14, 2022 3:58 PM UTC
Solved

I attempted to send out an envelope and forgot to prioritize signatures, so it went out to all signers at the same time. Can I correct this and resend or does is this envelope have to be voided and recreated?

I attempted to send out an envelope and forgot to prioritize signatures, so it went out to all signers at the same time. Can I correct this and resend or does is this envelope have to be voided and recreated?
Docusign Employee
Dec 14, 2022 4:11 PM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

You can correct the envelope, please see https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=ztq1578456332318.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

3 replies

Docusign Employee
Dec 14, 2022 4:11 PM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

You can correct the envelope, please see https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=ztq1578456332318.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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Legacy User
Dec 14, 2022 5:04 PM UTC

Link isn't working.

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Legacy User
Dec 14, 2022 5:06 PM UTC

Hello,

Try this new link https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=ztq1578456332318.html&_LANG=enus

I also attach the guide to this post, page 17.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Translate