Skip to main content
Legacy User
Sep 20, 2019 1:46 AM UTC
Solved

I am trying to send a document for signature but it gives me an error message that says "Cannot include locked tabs in tabgroup children" what does that mean and how do i fix it?

I am trying to send a document for signature but it gives me an error message that says "Cannot include locked tabs in tabgroup children" what does that mean and how do i fix it?
Docusign Employee
Dec 19, 2019 12:32 AM UTC

Double check that you don't have any checkboxes or booleans marked as read only. Tabs are any field created via docusign. Each "tab" field has a specific purpose. In the case of check boxes, if it is marked as read only, it defeats the purpose of having the check box. Apparently, docusign does not like that and gives you an error without pointing out where your error has occurred or at the very least, explain the issue without using jargon.

5 replies

Docusign Employee
Dec 19, 2019 12:32 AM UTC

Double check that you don't have any checkboxes or booleans marked as read only. Tabs are any field created via docusign. Each "tab" field has a specific purpose. In the case of check boxes, if it is marked as read only, it defeats the purpose of having the check box. Apparently, docusign does not like that and gives you an error without pointing out where your error has occurred or at the very least, explain the issue without using jargon.

Translate
Legacy User
Jan 19, 2021 3:09 AM UTC

this didnt work for me

Translate
Legacy User
Apr 1, 2021 6:02 PM UTC

This worked for me. Thanks!

Translate
Legacy User
Dec 8, 2021 6:28 PM UTC

Removing all of the 'Read Only' boxes DID work for me. Thank you!

Translate
Legacy User
Mar 11, 2022 9:38 PM UTC

That worked for me thank you so much

Translate