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Legacy User
Nov 24, 2020 6:45 PM UTC
Solved

I am trying to draw a new signature and I keep receiving the following message: "There was an error creating the signature, please try again." I'm drawing the image so there are no upload or size issues. Can someone please help?

I am trying to draw a new signature and I keep receiving the following message: "There was an error creating the signature, please try again." I'm drawing the image so there are no upload or size issues. Can someone please help?
Docusign Employee
Dec 4, 2020 6:11 AM UTC

Go to my profile then you will see a signature tab, there you can add or modify your signatures.

2 replies

Docusign Employee
Dec 4, 2020 6:11 AM UTC

Go to my profile then you will see a signature tab, there you can add or modify your signatures.

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Legacy User
Jan 19, 2021 8:25 AM UTC

Thanks, that was helpful.

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