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KarlaConversation Starter
Conversation Starter
Oct 3, 2024 4:05 PM UTC
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How to take this message in the signed documents on Developers Account

Please, help. All signed documents are coming with this message. How can I take it off?

 

 

dea.allgoodAnswer
Docusign Employee
Oct 3, 2024 5:26 PM UTC

Unfortunately, that cannot be removed since it is one of the ways that we ensure that the documents do not appear to be legally binding since they are sent from our developer account. When you move into a production account, this watermark will not be there. 

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Docusign Employee
dea.allgoodDocusign EmployeeAnswer
Docusign Employee
Oct 3, 2024 5:26 PM UTC

Unfortunately, that cannot be removed since it is one of the ways that we ensure that the documents do not appear to be legally binding since they are sent from our developer account. When you move into a production account, this watermark will not be there. 

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KarlaConversation StarterAuthor
Conversation Starter
Oct 3, 2024 6:12 PM UTC

I see. I created a normal, free account to test before buying the tool (and before creating a Developer account). I was told that I would have 30 days free to try it out and then I could buy the Pro version. But I sent 3 documents for signature and DocuSign blocked submissions. Is that really how it works? I don't have 30 days to use it? Is there a limit?

 

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Docusign Employee
dea.allgoodDocusign Employee
Docusign Employee
Oct 3, 2024 6:19 PM UTC

Yes, I believe the Free Trial accounts have a limit of 3 envelope sends. 

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KarlaConversation StarterAuthor
Conversation Starter
Oct 3, 2024 6:21 PM UTC

Exactly. Thanks

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Docusign Employee
Alejandro.RamosDocusign Employee
Docusign Employee
Oct 18, 2024 12:53 AM UTC

​Hi @Karla,

 

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

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