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Legacy User
Feb 4, 2023 7:24 PM UTC
Solved

How to remove a ‘seat’ or user? I ran out of envelopes, went to add more and it added a ‘seat’ or user as well. How do I remove the seat/user and go back to just one? I’m not seeing any options for that, just upgrading or downgrading my account.

How to remove a ‘seat’ or user? I ran out of envelopes, went to add more and it added a ‘seat’ or user as well. How do I remove the seat/user and go back to just one? I’m not seeing any options for that, just upgrading or downgrading my account.
Docusign Employee
Feb 6, 2023 12:11 PM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

To remove a user, all you have to do is go to Settings > Users > Select the drop-down next to the user's name > Close: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=uwb1583277426266.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

1 reply

Docusign Employee
Feb 6, 2023 12:11 PM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

To remove a user, all you have to do is go to Settings > Users > Select the drop-down next to the user's name > Close: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=uwb1583277426266.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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