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New Voice
Oct 24, 2024 3:23 PM UTC
Solved

How to have multiple declines on a document

I am submitting a request to a Committee, and we need to show that each signer declined to approve. However, once the first person declines, it voids the entire envelope. How can I set up a docusign that each person can select Decline, and then sign? 

mr1Answer
Digital Leader
Oct 24, 2024 7:26 PM UTC

@sdiel 

As far as I know - ‘decline’ automatically voids the document and there is no way to change this. There is a suggestion in the ‘ideas’ for this to change which you can upvote…

good luck

mr1

MR1

5 replies

sdielNew VoiceAuthor
New Voice
Oct 24, 2024 5:17 PM UTC

Instead of using the Approve and Decline buttons, I set up radio buttons for each signer. I gave each radio button an Approve or Decline label and that seems to be working. Would be beneficial if the Approve/Decline buttons did work and did not void the package once declined, if anyone knows how to do this. Thanks 

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mr1Digital LeaderAnswer
Digital Leader
Oct 24, 2024 7:26 PM UTC

@sdiel 

As far as I know - ‘decline’ automatically voids the document and there is no way to change this. There is a suggestion in the ‘ideas’ for this to change which you can upvote…

good luck

mr1

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MR1
sdielNew VoiceAuthor
New Voice
Oct 24, 2024 7:52 PM UTC

@mr1  I went and upvoted the idea. Thanks for that info! 

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Docusign Employee
Nov 8, 2024 10:19 PM UTC

Hi @sdiel,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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sdielNew VoiceAuthor
New Voice
Nov 12, 2024 2:15 PM UTC

There was no solution for this but a workaround which was helpful. It was good to know that the issue had been posted and I upvoted it. Thanks so much for the help and follow up! 

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