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Legacy User
Nov 28, 2018 10:50 PM UTC
Solved

How do you ensure the signer stops to read every page instead of the program simply jumping from signature line to signature line?

How do you ensure the signer stops to read every page instead of the program simply jumping from signature line to signature line?
Docusign Employee
Nov 29, 2018 12:43 AM UTC

Hello,

Thank you for posting to the New DocuSign Community!

To help ensure your Recipients are taking the care you would like when signing an agreement there are some different Auto-Navigation settings you may use. In a nutshell, you can choose to have signers moved to the top of each page in a documents, to each required field, every field or a combinations of these three options.

The following resource will provide detailed information:

https://support.docusign.com/en/articles/How-do-I-auto-navigate-or-skip-past-optional-fields-such-as-check-boxes-or-radio-buttons#Alternatives

If the settings are not visible within your account, please contact our Customer Support team by logging in at https://support.docusign.com and they will be able to help in this regard.

If you have any further questions or concerns, please let us know!

Kind Regards,

Damian

Community Moderator

3 replies

Legacy User
Nov 28, 2018 11:59 PM UTC

In my opinion you can't force a Recipient or Signer to read the associated document prior to completing their required fields, whether that be a signature or other. However, whether this is a legal document or a syllabus or a grocery list, it seems that it is in the best interest of the Recipient to understand what they are signing. The facts are that you have a document with a signature along with a complete history and certificate of the entire transaction, which is proof in many legal realms that they read, reviewed, and agreed to the conditions put forth. Also if you are using this as a Supplement, you can make then scroll through the document and select an "Accept" button. At the end of the day, however, this falls to the Recipient to read the document.

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Docusign Employee
Nov 29, 2018 12:43 AM UTC

Hello,

Thank you for posting to the New DocuSign Community!

To help ensure your Recipients are taking the care you would like when signing an agreement there are some different Auto-Navigation settings you may use. In a nutshell, you can choose to have signers moved to the top of each page in a documents, to each required field, every field or a combinations of these three options.

The following resource will provide detailed information:

https://support.docusign.com/en/articles/How-do-I-auto-navigate-or-skip-past-optional-fields-such-as-check-boxes-or-radio-buttons#Alternatives

If the settings are not visible within your account, please contact our Customer Support team by logging in at https://support.docusign.com and they will be able to help in this regard.

If you have any further questions or concerns, please let us know!

Kind Regards,

Damian

Community Moderator

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mshealy
Established Contributor
Established Contributor
Oct 11, 2024 2:13 PM UTC

The link above is a bad link.  Could someone please send a good link?

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Denise