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Legacy User
Jun 20, 2023 8:53 AM UTC
Solved

How do I correct a Signatory name? I missed the last letter of his surname. I cannot void as two parties have signed. Many thanks

How do I correct a Signatory name? I missed the last letter of his surname. I cannot void as two parties have signed. Many thanks
Docusign Employee
Jun 20, 2023 11:55 AM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

You can apply changes to any envelope or recipient that has not been marked as completed.  

Once a recipient completes their action (or the envelope), the system will not accept any further alterations. 

You can find more details regarding how to correct an envelope, here: https://support.docusign.com/en/guides/ndse-user-guide-correct-documents 

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

1 reply

Docusign Employee
Jun 20, 2023 11:55 AM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

You can apply changes to any envelope or recipient that has not been marked as completed.  

Once a recipient completes their action (or the envelope), the system will not accept any further alterations. 

You can find more details regarding how to correct an envelope, here: https://support.docusign.com/en/guides/ndse-user-guide-correct-documents 

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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