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Legacy User
Aug 27, 2020 2:34 PM UTC
Solved

How do I attach a pdf which is password protected? Thanks

How do I attach a pdf which is password protected? Thanks
Docusign Employee
Aug 27, 2020 5:44 PM UTC

Password protected documents are not allowed. Please review the following DocuSign article....

https://support.docusign.com/en/articles/Issues-Uploading-Documents-Common-Errors-Causes-and-Solutions

You would need to remove the PDF password protection prior to uploading the document to an envelope.

1 reply

Docusign Employee
Aug 27, 2020 5:44 PM UTC

Password protected documents are not allowed. Please review the following DocuSign article....

https://support.docusign.com/en/articles/Issues-Uploading-Documents-Common-Errors-Causes-and-Solutions

You would need to remove the PDF password protection prior to uploading the document to an envelope.

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