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Legacy User
Dec 15, 2018 10:56 PM UTC
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How can I change a document and put the correct documentation after I sent it

How can I change a document and put the correct documentation after I sent it
Docusign Employee
Dec 17, 2018 8:24 AM UTC

Hi,

you can "correct" the envelope to change the documents after you sent it.

Please see the following DocuSign support article on how to achieve this:

https://support.docusign.com/en/guides/ndse-user-guide-correct-documents

If a signer has already signed the document, it is too late to make changes via "correct".

In this case you should void the current envelope and send a new envelope with right documents.

3 replies

Docusign Employee
Dec 17, 2018 8:24 AM UTC

Hi,

you can "correct" the envelope to change the documents after you sent it.

Please see the following DocuSign support article on how to achieve this:

https://support.docusign.com/en/guides/ndse-user-guide-correct-documents

If a signer has already signed the document, it is too late to make changes via "correct".

In this case you should void the current envelope and send a new envelope with right documents.

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Legacy User
Dec 17, 2018 12:37 PM UTC

How can I void the envelope and do a new one

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Legacy User
Dec 17, 2018 12:55 PM UTC

Please see the following DocuSign support article on how to void envelopes:

https://support.docusign.com/guides/ndse-user-guide-void-documents

Please see the following DocuSign support article on how to clone envelopes:

https://support.docusign.com/guides/ndse-user-guide-clone-documents

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