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Legacy User
Mar 5, 2019 6:06 PM UTC
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Hi, Is there a way to edit the frequency of the automatic reminders to the signers?

Hi, Is there a way to edit the frequency of the automatic reminders to the signers?
Docusign Employee
Mar 5, 2019 10:38 PM UTC

Hi,

Welcome to the DocuSign Support Community!

Check out the community post below for a short explanation for adjusting the frequency of automatic reminders >>

 

Thank you, for your assistance!

Donna

Community Moderator

12 replies

Newcomer
Apr 3, 2024 7:32 AM UTC

Hi, 

I know you can change the reminders. The standard in docuign is 3 days. When i change the reminder, the setting will go back to 3 days again when i upload a new document. The standard of reminder is not changing. Is it possible to change the settings and that the standard is by example 7 days? So you dont have the change the settings all the time when you upload a new document. 

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Newcomer
Sep 29, 2024 10:04 PM UTC

Unfortunately I think when you change the reminder frequency in the “correct”, it does send a copy, because as you hit “correct” it says “sending”. This is very unfortunate and annoying because I was trying to change it to remind from every 2 days to every 7 days to not pressure or annoy the signer, but in so doing, it triggered another reminder!!!

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