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Legacy User
Nov 21, 2022 12:40 PM UTC
Solved

Hello Team! Could you please help me to find out a way to show up automatic reminders history? Thank you in advnce, Stathis R.

Hello Team! Could you please help me to find out a way to show up automatic reminders history? Thank you in advnce, Stathis R.
Docusign Employee
Nov 21, 2022 2:47 PM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

There is a feature that would need to be enabled in the backend for the reminders log can show up in the envelope's History. Please create a Customer Support case to have the feature enabled, if applicable: https://support.docusign.com/en/contactSupport 

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

2 replies

Docusign Employee
Nov 21, 2022 2:47 PM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

There is a feature that would need to be enabled in the backend for the reminders log can show up in the envelope's History. Please create a Customer Support case to have the feature enabled, if applicable: https://support.docusign.com/en/contactSupport 

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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Legacy User
Nov 21, 2022 2:55 PM UTC

Hi Nathaly,

Thanks for your immediate reply!

BR,

Stathis R.

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