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Newcomer
Oct 11, 2024 1:11 AM UTC
Solved

gettin a signed copy

 

Hi pls any help on how to get a copy of a signed agreement without contacting the sender, i was supposed to receive a copy of d signed agreement bt it hasnt com yet. Any help pls

Docusign Employee
Oct 14, 2024 6:07 PM UTC

Hi @tabalognigeria,

 

Thank you for reaching out to the Docusign Community.  

If your document was signed through an active Docusign user, you will have access to it through the Agreements tab, at the top of the screen in the eSignature website. Otherwise, the only remaining access method would be the envelope’s email notification. If you can’t locate the email, you will need to contact the sender to have them resend the envelope.

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

2 replies

Docusign Employee
Oct 14, 2024 6:07 PM UTC

Hi @tabalognigeria,

 

Thank you for reaching out to the Docusign Community.  

If your document was signed through an active Docusign user, you will have access to it through the Agreements tab, at the top of the screen in the eSignature website. Otherwise, the only remaining access method would be the envelope’s email notification. If you can’t locate the email, you will need to contact the sender to have them resend the envelope.

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

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Docusign Employee
Oct 29, 2024 4:33 PM UTC

​Hi @tabalognigeria,

 

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

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