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Newcomer
Aug 13, 2024 5:56 PM UTC
Solved

Foreign Dates

One of the signers in the document is in the US, the other is in Europe. When filling in the date, Docusign always uses the US standard, mm/dd/yy, whereas the other signer is expecting dd/mm/yy. Is there anyway to specify the date format?

JohnSantos
Guru
Aug 13, 2024 6:51 PM UTC

@jgostl-PGC 

If you are an Admin on the account, you can set the Time Zone and Date Format under Reginal Settings.  

 

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

2 replies

JohnSantos
Guru
Guru
Aug 13, 2024 6:51 PM UTC

@jgostl-PGC 

If you are an Admin on the account, you can set the Time Zone and Date Format under Reginal Settings.  

 

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
Aug 28, 2024 12:43 AM UTC

Hi @jgostl-PGC,

 

I hope you are doing well.

I would like to confirm if you could solve your issue by utilizing the suggested solution?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!  

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