Skip to main content
Newcomer
Aug 18, 2024 12:03 PM UTC
Solved

Facebook issue

Hi Docusign

 

I signed the payout source transfer acknowledgment from facebook with docusign, yet facebook said we don’t accept typed document even though they requested docusign, so i want to know what am i missing.

Docusign Employee
Aug 22, 2024 12:28 PM UTC

Hello @Hersi ,

Thank you for reaching back.

I’m glad to hear it was resolved, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

3 replies

Docusign Employee
Aug 19, 2024 6:35 PM UTC

Hello @Hersi ,

Welcome to the Docusign Community and thank you for posting your concerns!

By any chance do you have the exact wording they used?

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Translate
HersiNewcomerAuthor
Newcomer
Aug 21, 2024 12:29 PM UTC

Thank you for your response. The matter has been resolved. They didn't want the signature to be drawn. They wanted readable signature which I chose from Docusign suggestions.

Translate
Docusign Employee
Aug 22, 2024 12:28 PM UTC

Hello @Hersi ,

Thank you for reaching back.

I’m glad to hear it was resolved, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Translate