Envelope Voided / Expired

Question

Hello,I have an envelope that is signed first by recipient and second by me. The recipient signed the envelope, but I was then away for 2.5 weeks, when I tried to sign upon my return the envelope was voided, due to expiration. What is the expiration time (days) from recipient signing, to me signing (sender), and can this be changed?thank you

JohnSantos · Accepted Answer

@KEdenThe default expiration time for DocuSign envelopes is 120 days after sending. This means that if the envelope is not fully signed and completed within 120 days, it will be automatically voided. This expiration period applies to all recipients, including the sender if they are also a signer.However, this expiration period can be customized by an account administrator. Administrators can adjust the expiration settings to any value between 1 and 999 days and can also allow individual senders to override the default expiration period for specific envelopes.

KEden · Answer

Hi John, thank you so much for the reply, that is very helpful. I will look to see what the expiration time is set at. Thank you.

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