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Legacy User
Apr 10, 2018 9:07 PM UTC
Solved

Envelope Expired and got Voided. How do Un-void the envelope? I only sent it a week ago.

Envelope expired after sending a week ago and voided out my envelope.  How do I un-void the envelope?

Docusign Employee
Apr 11, 2018 11:57 PM UTC

Hi , 

Welcome to the DocuSign Support Community!

The voided envelope can't be made un-void. You can (https://support.docusign.com/guides/ndse-user-guide-clone-documents) clone the envelope and adjust the (https://support.docusign.com/guides/ndse-admin-guide-reminders-and-expirations) reminders and expiration date of it. If you have further questions, please let us know.

Thank you. 

Donna DocuSign Support Community Moderator

1 reply

Docusign Employee
Apr 11, 2018 11:57 PM UTC

Hi , 

Welcome to the DocuSign Support Community!

The voided envelope can't be made un-void. You can (https://support.docusign.com/guides/ndse-user-guide-clone-documents) clone the envelope and adjust the (https://support.docusign.com/guides/ndse-admin-guide-reminders-and-expirations) reminders and expiration date of it. If you have further questions, please let us know.

Thank you. 

Donna DocuSign Support Community Moderator

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