docusign web app session timeout settings for user

Question

Dear Teamcan you help to share steps or document to change session timeout for one user. from admin portal i can see minimum timeout session is 20 minutes, This cannot be changed to one single user but org change is possibleCan you help me to change session timeout for one particular user

Jason.Wiswell · Accepted Answer

Hello! Unfortunately, there is no mechanism to adjust timeouts for only one user or permission profile. It is an account-level setting and will impact all users in the organization equally.

While not the answer you were likely hoping to get, please let me know if this answers your question and have an excellent day!

Christopher.Alpizar · Answer

Hi @Eshwar,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue.

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