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New Voice
May 8, 2024 8:33 AM UTC
Solved

DocuSign doesn't recognize Khmer font

Dear Community,

Please help me as I use DocuSign but it doesn't recognize my Khmer font.

Appreciate your comments.

 

regards,

Docusign Employee
Sep 30, 2024 9:29 PM UTC

Hi @sothea,

 

Thank you for reaching out to the Docusign Community.  

Docusign eSignature will only be compatible with the fonts embedded within your PDF document. This issue tends to be resolved by taking this fact into consideration when configuring your document.

In the case that you might be looking to use this font within a Docusign field, the current font selection is limited to the list provided below:

Supported Fonts for Docusign Tabs

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

2 replies

Docusign Employee
Sep 30, 2024 9:29 PM UTC

Hi @sothea,

 

Thank you for reaching out to the Docusign Community.  

Docusign eSignature will only be compatible with the fonts embedded within your PDF document. This issue tends to be resolved by taking this fact into consideration when configuring your document.

In the case that you might be looking to use this font within a Docusign field, the current font selection is limited to the list provided below:

Supported Fonts for Docusign Tabs

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

Translate
Docusign Employee
Oct 15, 2024 1:00 AM UTC

​Hi @sothea,

 

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

Translate