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New Voice
Oct 27, 2025 3:57 PM UTC
Solved

Docusign: delegated Admin permissions in eSignature

Hello, I'm looking for a Best Practices Guide to be abble to delegate specific admin responsabilities to trusted team members- without granting full admin access...Does a corporate template exist and show the signature wokflows? Thanks

JohnSantos
Guru
Oct 28, 2025 2:54 PM UTC
Task/ Permission Profile Account Admin Group Admin Template Creator Sender Integration Admin Reporting Analyst
User provisioning A/R R I I I I
Manage Permission Profiles A/R C I I I I
Create / Edit Templates C A R I I I
Share Templates to Groups C A/R R I I I
Send Envelopes I I C R I I
Manage Send on Behalf Of A/R R I I I I
Run Reports I C I I I R
Manage Connect / Webhooks A I I I R I
Manage Branding A I R I I I
Audit / Compliance Reviews A C I I I R
Retention / Purge Policy A/R I I I I C
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4 replies

JohnSantos
Guru
Guru
Oct 27, 2025 9:02 PM UTC

​@Florence 

Best practice is to delegate through custom Permission Profiles and Groups instead of full admin access. Define limited roles (like Template Creator, Group Admin, Reporting Analyst, etc.), use least-privilege principles, and document signature workflows and responsibilities with a short RACI matrix.

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
FlorenceNew VoiceAuthor
New Voice
Oct 28, 2025 9:16 AM UTC

Dear John,

Thanks for your reply.

You have mentionned to list responsibilities with a short RACI matrix...is it possible to share a template of this matrix?

Thanks

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JohnSantos
Guru
Guru
Oct 28, 2025 2:54 PM UTC
Task/ Permission Profile Account Admin Group Admin Template Creator Sender Integration Admin Reporting Analyst
User provisioning A/R R I I I I
Manage Permission Profiles A/R C I I I I
Create / Edit Templates C A R I I I
Share Templates to Groups C A/R R I I I
Send Envelopes I I C R I I
Manage Send on Behalf Of A/R R I I I I
Run Reports I C I I I R
Manage Connect / Webhooks A I I I R I
Manage Branding A I R I I I
Audit / Compliance Reviews A C I I I R
Retention / Purge Policy A/R I I I I C
Translate
Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
FlorenceNew VoiceAuthor
New Voice
Oct 28, 2025 3:00 PM UTC

Dear John,

Amazing...thanks a lot it’s exactly what I need! 😉

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