Document returned as two documents

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Docusign has returned the document as two seperate documents, one with each buyer’s signature.

eSignature

JohnSantos

Guru

@DougAllen

Does one of the signatures appear to be handwritten with ink? It is likely they used the "sign on paper" option.

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A

Alejandro.Ramos

Docusign Employee

Hi @DougAllen,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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