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Legacy User
Mar 1, 2023 5:56 AM UTC
Solved

Dears, Can you help me to solve the following problems? 1. How to remove the code in the upper left corner of docusign 2. Can I remove the Docusign watermark from my docusign e-signature? I look forward to your reply, thank you very much!

Dears, Can you help me to solve the following problems? 1. How to remove the code in the upper left corner of docusign 2. Can I remove the Docusign watermark from my docusign e-signature? I look forward to your reply, thank you very much!
Docusign Employee
Mar 6, 2023 5:57 PM UTC

Hello,

Thank you for reaching back.

As Kevin informed, that is correct, as soon as the admin sets up the setting from the Settings tab, the users will be allowed to remove the envelope ID and/or, position it in a different location of the document.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

4 replies

Legacy User
Mar 1, 2023 12:10 PM UTC

Hello,

Thank you for reaching out here in the DocuSign Community.

  1. The envelope ID can be removed with the correct account settings in both user-facing and backend-facing: https://support.docusign.com/s/document-item?bundleId=gbo1643332197980&topicId=erv1578456367288.html&_LANG=enus
  2. No, the signature frame can be removed, however, that would depend on the sender's account settings and not the recipients: https://support.docusign.com/s/articles/Why-are-signatures-showing-with-no-frame

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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Legacy User
Mar 3, 2023 7:19 AM UTC

Dear,

Thank you for your help. From the two links you posted, I found that both of these functions require the administrator settings, is that right?

​

Best regards,

 

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Legacy User
Mar 3, 2023 1:47 PM UTC

 

Hello, yes you need to be admin to access those page

Have a good day

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Docusign Employee
Mar 6, 2023 5:57 PM UTC

Hello,

Thank you for reaching back.

As Kevin informed, that is correct, as soon as the admin sets up the setting from the Settings tab, the users will be allowed to remove the envelope ID and/or, position it in a different location of the document.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Translate