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New Voice
Jan 30, 2024 7:40 PM UTC
Solved

Crooked Documents

Is there a way to adjust a document if it is scanned in crooked?

Hero
Jan 30, 2024 7:48 PM UTC

@Amy N  In a DocuSign envelope after you upload a document, you can “rotate” the document by 90 degrees or replace the document is no Recipients have taken action on the envelope. Depending on how “crooked” the scanned uploaded document was, the more likely option would be to replace if the document can be re-scanned and replaced in the envelope.

4 replies

Hero
Jan 30, 2024 7:48 PM UTC

@Amy N  In a DocuSign envelope after you upload a document, you can “rotate” the document by 90 degrees or replace the document is no Recipients have taken action on the envelope. Depending on how “crooked” the scanned uploaded document was, the more likely option would be to replace if the document can be re-scanned and replaced in the envelope.

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Amy NNew VoiceAuthor
New Voice
Jan 30, 2024 7:51 PM UTC

Thanks David!

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Hero
Jan 30, 2024 10:01 PM UTC

@Amy N Glad I was able to assist.

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Docusign Employee
Feb 21, 2024 12:38 PM UTC

Hello @Amy N ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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