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Newcomer
Jan 22, 2025 6:28 AM UTC
Solved

counting envelopes while its voided

If a user sends an envelope in DocuSign and then voids it, does that still incur a cost on our account? In other words, are we charged even if the envelope is voided?

mr1Answer
Digital Leader
Jan 22, 2025 7:53 PM UTC

​@Dyari :

I believe voided envelopes are counted against your total number of allowed envelopes and is charged. 

good luck

mr1

MR1

1 reply

mr1Digital LeaderAnswer
Digital Leader
Jan 22, 2025 7:53 PM UTC

​@Dyari :

I believe voided envelopes are counted against your total number of allowed envelopes and is charged. 

good luck

mr1

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